We recently upgraded OTRS to 3.0.10 and we noticed there are a few places where a new window pops up, for instance, closing a ticket or any of the other ticket actions along the toolbar.
Is there a way to disable this feature and force it to open in the same window?
Disable window popups
Moderator: crythias
Re: Disable window popups
no, OTRS 3.0 is designed to work with Pop Ups
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com