Responses using templates not displaying the body text

Moderator: crythias

Locked
asima
Znuny newbie
Posts: 15
Joined: 02 Aug 2010, 14:11
Znuny Version: 3.0.11

Responses using templates not displaying the body text

Post by asima »

I created few Responses for some queues in my OTRS but when I tried to use it it only included the attachments (which are part of the responses) but not the body text of the response.

Anyone know what I did wrong please? I am using OTRS 3.0.8

Thank you
OTRS 3.0.4 on Linux with MySQL database connected to an Active Directory for Agents
Top
Locked

Return to “Help”