Tool to interact OTRS with Bugzilla

Moderator: crythias

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FDN
Znuny newbie
Posts: 7
Joined: 13 Oct 2011, 10:43
Znuny Version: 3.0.10
Real Name: Fabrice DONDON
Company: METRIXWARE

Tool to interact OTRS with Bugzilla

Post by FDN »

Hi,

Evaluating OTRS 3.0.10, I need to link it with Bugzilla to :
  • automate bug creation from OTRS
  • have ticket status updated when linked bug status change
I would like to know if there is an existing solution to get this done before investigating for a specific one.

Regards
OTRS 3.0.10 in production with Mysql -
OTRS 3.2.1 in test with Mysql - perl v5.10.1
CentOS 6.3
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