Hi,
I am trying to install OTRS 3.0.10 on Cent OS 5.5 Linux .. I installed already OTRS 2.4.9 on the same system in /opt folder..this version is running fine., but i have to install another version of OTRS 3.0.10 on the same system also keep in /opt/., Some changes in apache2-httpd.include.conf & apache2-perl-startup.pl from otrs script folder Some changes in httpd.conf as below:-
OTRS Version2.4.9 = /opt/otrs/
OTRS version3.0.10 = /opt/otrsnew/
ScriptAlias /otrs/ "/opt/otrsnew/bin/cgi-bin/"
Alias /otrs-web/ "/opt/otrsnew/var/httpd/htdocs/"
++++++++++++++++++++++++++++++++++++++++++++++++++
Perlrequire /opt/otrsnew/scripts/apache2-perl-startup.pl
<Directory "/opt/otrsnew/bin/cgi-bin/">
AllowOverride None
Options +ExecCGI -Includes
Order allow,deny
Allow from all
</Directory>
<Directory "/opt/otrsnew/var/httpd/htdocs/">
AllowOverride None
Order allow,deny
Allow from all
</Directory>
but , I am facing some error on run installer.pl
Software error:
Can't locate object method "LoaderCreateAgentCSSCalls" via package "Kernel::Output::HTML::Layout" at /opt/otrsnew/bin/cgi-bin/../../Kernel/Output/HTML/Layout.pm line 1324.
For help, please send mail to the webmaster (root@localhost), giving this error message and the time and date of the error.
..please any one know this error ???
thanks in adavance......
OTRS installation
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OTRS installation
Mallesh Kalsure
System Administrator
OTRS 3.0.11 ITSM. (upgrade 2.4.9 to 3.0.11)
System Administrator
OTRS 3.0.11 ITSM. (upgrade 2.4.9 to 3.0.11)