Hi
I need two or three text fields exceeding the current 16 fields.
there is a method to configure new Ticket FreeText fields into the OTRS configuration?
best regards
stefano
How to extend the number of Ticket Free text fields?
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StefanoBoccanera
- Znuny newbie
- Posts: 76
- Joined: 23 Feb 2011, 15:43
- Znuny Version: 3.1.5
- Real Name: Stefano Boccanera
- Company: I.Conseils (self-employee)
- Location: Rome (Italy)
How to extend the number of Ticket Free text fields?
Stefano Boccanera
OTRS : 3.1.5
ITSM : 3.1
S.O : RH
RDBMS : Postgres
OTRS : 3.1.5
ITSM : 3.1
S.O : RH
RDBMS : Postgres
Re: How to extend the number of Ticket Free text fields?
no,but you can buy an addon for this: http://www.otrs.com/solutions/subscript ... TextFields
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com