http://yourhost.example.com/otrs/index.pl?Action=AgentZoom&T

rtausch236 · Post by **rtausch236** » 25 Oct 2011, 23:04

Can someone tell me how to have the link in outgoing emails from tickets work properly? Not sure where to change it. Here is what the email shows right now:

Hi Richard,

a ticket [2011102510000011] is assigned to you by "Admin OTRS".

Comment:

Transferring

http://yourhost.example.com/otrs/index. ... icketID=65

Your OTRS Notification Master

jojo · Post by **jojo** » 25 Oct 2011, 23:22

Go to sysconfig and edit the FQDN setting

rtausch236 · Post by **rtausch236** » 26 Oct 2011, 04:27

That did it! TKS,

Rich

Znuny Open Source Ticketsystem

http://yourhost.example.com/otrs/index.pl?Action=AgentZoom&T

http://yourhost.example.com/otrs/index.pl?Action=AgentZoom&T

Re: http://yourhost.example.com/otrs/index.pl?Action=AgentZo

Re: http://yourhost.example.com/otrs/index.pl?Action=AgentZo