Report by owners

Moderator: crythias

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knischan
Znuny newbie
Posts: 65
Joined: 29 Sep 2011, 05:18
Znuny Version: 3.0.11
Real Name: Ken
Company: Baltimore City Mayor's Office

Report by owners

Post by knischan »

Is there a good document somewhere on report creation? I wanted to try to create a report that we can run each morning that lists the open tickets sorted by owner and couldn't figure it out. Thanks!
OTRS 3.0.11 / IIS7 / MSSQL 2005 / VMware ESX
crythias
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Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
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Re: Report by owners

Post by crythias »

Report is a pain on this, but a saved search can do it.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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