Solved: Customer Access to Stats Module

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RBehr
Znuny expert
Posts: 167
Joined: 26 Jan 2011, 13:23
Znuny Version: 3.0.7
Real Name: Rod Behr
Company: Impact
Location: London, United Kingdom
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Solved: Customer Access to Stats Module

Post by RBehr »

It is possible to include a customer in the Stats group, but this does not make the Stats module available from the customer portal. Is it possible to make reporting available to the customer?
Last edited by RBehr on 31 Oct 2011, 16:05, edited 1 time in total.
Rod Behr
Software Design Manager and Database Analyst | Impact Audiovisual | London
Installation: OTRS 3.0.7, Apache 2, Strawberry Perl 5 on Ubuntu 10.04.3 Server with separate MySQL Server, also on Ubuntu 10.04.3
jojo
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Re: Customer Access to Stats Module

Post by jojo »

Customers can not access stats module
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RBehr
Znuny expert
Posts: 167
Joined: 26 Jan 2011, 13:23
Znuny Version: 3.0.7
Real Name: Rod Behr
Company: Impact
Location: London, United Kingdom
Contact:

Re: Solved: Customer Access to Stats Module

Post by RBehr »

Thanks Jojo.
Rod Behr
Software Design Manager and Database Analyst | Impact Audiovisual | London
Installation: OTRS 3.0.7, Apache 2, Strawberry Perl 5 on Ubuntu 10.04.3 Server with separate MySQL Server, also on Ubuntu 10.04.3
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