1. I would like to another ticket apart from phone/email ticket?
2. How do i configure recieveing of emails from outlook?
new ticket
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Re: new ticket
How? Carrier pigeon? Walkups? Snail mail? SMS? Use Phone ticket or rename it with your language.teetones wrote:1. I would like to another ticket apart from phone/email ticket?
You don't. You fetch mail from a POP3 or IMAP inbox, which will REMOVE ALL EMAILS from that box.teetones wrote:How do i configure recieveing of emails from outlook?
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Re: new ticket
have a look in admin book (http://doc.otrs.org)
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: new ticket
How do rename to snail mail please?