Mail-OTRS

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Harikumar
Znuny newbie
Posts: 43
Joined: 17 Aug 2011, 08:00
Znuny Version: 3.0.9
Real Name: harikumar
Company: ii2

Mail-OTRS

Post by Harikumar »

Hi Sir,

My issue is, i have created a groupmailid for 3 agents.When the customer files complaint,the agent should see on his otrs page aswell on his email inbox.

Please help me on this issue


Thanks in advance
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