Seeing Only Calls For Certain Customers

Moderator: crythias

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Goldfield
Znuny newbie
Posts: 5
Joined: 25 Nov 2011, 13:54
Znuny Version: 3.0.11
Real Name: James
Company: Goldfield Computing

Seeing Only Calls For Certain Customers

Post by Goldfield »

Hi There,

We are using ORTS 3.0.11

We would like to see all open/closed tickets for a certain customer, say example customer1 has had 56 calls logged.

How would we view all tickets for just this one customer?

Regards

Goldfield LTD
crythias
Moderator
Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
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Re: Seeing Only Calls For Certain Customers

Post by crythias »

Click the search button.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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