Import standard_responses

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Organ_Lady
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Import standard_responses

Post by Organ_Lady »

We are a helpdesk using several languages and will have approximately 2500 standard responses.
At the moment, the file is in excel. How do I import the file into the response table?

Thanks!
crythias
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Re: Import standard_responses

Post by crythias »

2500 standard responses? How is this going to be any easier to find them than to type them?

Anyway... probably the way you think.
http://dev.mysql.com/doc/refman/5.0/en/mysqlimport.html might help
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