s/mime help

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ipguy
Znuny newbie
Posts: 40
Joined: 19 May 2010, 08:29
Znuny Version: 2.3.4

s/mime help

Post by ipguy »

hi all

after setting up all the s/mime stuff in the admin console (yes it's enabled) and importing the cert/key I still do not have the options to select a key for my queue.
nothing is available under the dropdown box

any suggestions ?
jojo
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Joined: 26 Jan 2007, 14:50
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Re: s/mime help

Post by jojo »

does the private key belong to the email address assigned to the queue?
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ipguy
Znuny newbie
Posts: 40
Joined: 19 May 2010, 08:29
Znuny Version: 2.3.4

Re: s/mime help

Post by ipguy »

jojo wrote:does the private key belong to the email address assigned to the queue?
thats the issue, i can't assign it to the queue, it's not available in the dropdown
jojo
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Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
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Re: s/mime help

Post by jojo »

Please post a screenshot of your s/mime admin screen
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
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ipguy
Znuny newbie
Posts: 40
Joined: 19 May 2010, 08:29
Znuny Version: 2.3.4

Re: s/mime help

Post by ipguy »

jojo wrote:Please post a screenshot of your s/mime admin screen
sure thing, attached
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jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: s/mime help

Post by jojo »

is the mailadress esupport@ assigned to this queue?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
ipguy
Znuny newbie
Posts: 40
Joined: 19 May 2010, 08:29
Znuny Version: 2.3.4

Re: s/mime help

Post by ipguy »

jojo wrote:is the mailadress esupport@ assigned to this queue?
yes, the system address is esupport@ for the queue
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