Add owner within a report

kajeflento · Post by **kajeflento** » 15 Dec 2011, 09:00

Hi dears!
I would like to ask you, if it is possible to add the owner of a ticket within a report! I want to know who was in charge of the ticket in a report. Can it be possible to add the owner in a report? if yes can u please direct me how it is done?

Thx a lot for your always support!

kind Regards,

Post by **crythias** » 15 Dec 2011, 16:22

Take a look at this: http://forums.otrs.org/viewtopic.php?f=60&t=12546

kajeflento · Post by **kajeflento** » 19 Dec 2011, 14:51

crythias wrote:Take a look at this: http://forums.otrs.org/viewtopic.php?f=60&t=12546

I've tried many times, and it doesn't work. But maybe i've not crarified well my problem, let me try to explain myself very well, Agents who have the right to print report are not all the IT, so i would like to ask you, if it is possible for them to get a report that includes the ticket owner, without typing all this sql querry!

thx for always being there for me!

Kinds Regards

kajeflento · Post by **kajeflento** » 20 Dec 2011, 13:47

Sorry i've found what i wanted by using search.

Thx

Znuny Open Source Ticketsystem

Add owner within a report

Add owner within a report

Re: Add owner within a report

Re: Add owner within a report

Re: Add owner within a report