FreeText as Text Area and textfield Hidden

[srivatsatatti]

we wanted freetext filed as text area so added, a text area to freetext

Code: Select all

<div>                    
$Data{"TicketFreeKeyField2"} 
<textarea cols="40"  rows="5" "name="overview" id="overview"></textarea>
</div>

and made ticketfreetext hidden

Code: Select all

<input type="hidden" class="TicketFreeText  " name="TicketFreeText2" id="TicketFreeText2" value="" >

now copied the data entered in text area to freetext:

Code: Select all

<script type="text/javascript">
    Core.Customer.InitFocus();	
	var text = document.getElementById('overview').value;
	document.getElementById('TicketFreeText2').value=text;
</script>

It works Perfectly, if I submit the ticket. But i have a problem while attaching an attachment.
when I attach a file it refreshes the page, and the Text area get cleared up and also TicketFreeText gets cleared.
how can i resolve this?

using,
OTRS - 3.0.11
Ubuntu

[srivatsatatti]

Any One??