I'm testing archiving feature on 3.0.9 ad it seems to work well.
how can I activate the option for search archived ticket in customer frontend (similar to option Ticket::Frontend::AgentTicketSearch###Defaults###SearchInArchive for agent interface)?
Customer Search for archivied ticket
Moderator: crythias
Customer Search for archivied ticket
OTRS 3.0 on Debian with MySQL database connected to Opnen LDAP for Agents and Customers.