Disabling Salutation

[iztok]

Hi,

when trying to create a new queue I would like to remove the enforcment of salutation since my system doesn't use any salutations. If I fill up all the data and press submit it tells me that salutation is requried - but I don't want one!

I tried editing AdminQueue.pm, but no success (deleted everything referring to Salutation).

Any more pointers appreciated! And NO, I DON'T want Salutation in any way!

[jojo]

You need to use them. I can be a empty one, but you need to set one

[iztok]

You need to use them. I can be a empty one, but you need to set one

Why are they enforced anyway? If I add *empty* salutation, it requires text.

[jojo]

They are a deep integrated part of the OTRS design.