problem authenticate with LDAP clients

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jd_munoz
Znuny newbie
Posts: 97
Joined: 09 Nov 2011, 20:38
Znuny Version: version 3.1
Location: Cuenca-Ecuador

problem authenticate with LDAP clients

Post by jd_munoz »

Hello
I have the following error message when I try to authenticate with LDAP clients
******************************************************************************************************************************************************
Software error:

Can't locate object method "new" via package "Net::LDAP" at /opt/otrs//Kernel/System/CustomerAuth/LDAP.pm line 174.

For help, please send mail to the webmaster (root@localhost), giving this error message and the time and date of the error.
*******************************************************************************************************************************************************
Not because it gives me this error or that but I need to install
I hope your help
Wolfgangf
Znuny ninja
Posts: 1029
Joined: 13 Apr 2009, 12:26
Znuny Version: 6.0.13
Real Name: Wolfgang Fürtbauer
Company: PBS Logitek GmbH
Location: Pinsdorf

Re: problem authenticate with LDAP clients

Post by Wolfgangf »

Code: Select all

perl -MCPAN -e shell
install Net::LDAP
quit
should help
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
jd_munoz
Znuny newbie
Posts: 97
Joined: 09 Nov 2011, 20:38
Znuny Version: version 3.1
Location: Cuenca-Ecuador

Re: problem authenticate with LDAP clients

Post by jd_munoz »

thanks for your excellent response
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