Hi
Is it possible to change the Pending Time for Pending Reminder notifications from the default value of 24 hrs?
Thanks
Bob
Pending Reminder - Change Pending Time
Moderator: crythias
Re: Pending Reminder - Change Pending Time
Yes, via Sysconfig. It should be in Core::Ticket
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com