Hi,
i'm getting this error in log file wheni try to create new statistic, the file is located in \otrs\Kernel\Config\GenericAgent.pm
[Error][C:/OTRS/bin/otrs.GenericAgent.pl][110] Module Kernel/Config/GenericAgent.pm not found!
i get this messeges from the webpage:
Unable to get value of the property "FormatGraphSizeRelation": object is null or undefined.
anonymous type error: unable to get value of the property "FormatGraphSizeRelation: object is null or undefined"}
any ideas ?
thanx
GenericAgent.pm not found
Moderator: crythias
GenericAgent.pm not found
OTRS 4.0 running on Centos 7
Re: GenericAgent.pm not found
This file is not available: Kernel/Config/GenericAgent.pm
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: GenericAgent.pm not found
hi jojo,
GenericAgent.pm exist and is in right place.
GenericAgent.pm exist and is in right place.
OTRS 4.0 running on Centos 7
Re: GenericAgent.pm not found
you wrote this error:
[Error][C:/OTRS/bin/otrs.GenericAgent.pl][110] Module Kernel/Config/GenericAgent.pm not found!
This error is because of not existing file!
By the way GenericAgent is not belonging to statistics or reports
[Error][C:/OTRS/bin/otrs.GenericAgent.pl][110] Module Kernel/Config/GenericAgent.pm not found!
This error is because of not existing file!
By the way GenericAgent is not belonging to statistics or reports
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com