I have configured the LDAP in my otrs....but its not working
Here is my config.pm
Code: Select all
$Self->{LogModule} = 'Kernel::System::Log::File';
$Self->{LogModule::LogFile} = 'C:/PROGRA~1/OTRS/OTRS/var/log/otrs.log';
# $DIBI$
$Self->{'DefaultCharset'} = 'utf-8';
$Self->{AuthModule} = 'Kernel::System::Auth::LDAP';
$Self->{'AuthModule::LDAP::Host'} = 'localhost';
$Self->{'AuthModule::LDAP::BaseDN'} = 'OU=Agents,DC=asdf,DC=com';
$Self->{'AuthModule::LDAP::UID'} = 'uid';
$Self->{'AuthModule::LDAP::GroupDN'} = 'CN=Office,OU=Agents,DC=asdf,DC=com'
$Self->{'AuthModule::LDAP::UserAttr'} = 'UID';
$Self->{'AuthModule::LDAP::AcessAttr'} = 'memberUid';
$Self->{'AuthModule::LDAP::SearchUserDN'} = 'otrs';
$Self->{'AuthModule::LDAP::SearchUserPw'} = 'otrsuser';
$Self->{'AuthModule::LDAP::Params'} = {
port => 389,
timeout => 120,
async => 0,
version => 3,
$Self->{AuthSyncModule} = 'Kernel::System::Auth::Sync::LDAP';
$Self->{'AuthSyncModule::LDAP::Host'} = 'ldap://localhost';
$Self->{'AuthSyncModule::LDAP::BaseDN'} = 'OU=Agents,DC=asdf,DC=com'';
$Self->{'AuthSyncModule::LDAP::UID'} = 'uid';
$Self->{'AuthSyncModule::LDAP::SearchUserDN'} = 'otrs';
$Self->{'AuthSyncModule::LDAP::SearchUserPw'} = 'otrsuser';
$Self->{'AuthSyncModule::LDAP::UserSyncMap'} = {
# DB -> LDAP
UserFirstname => 'givenName',
UserLastname => 'sn',
UserEmail => 'mail',
};