Assigning watchers

Moderator: crythias

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KCT
Znuny newbie
Posts: 8
Joined: 03 Jan 2012, 12:30
Znuny Version: 3.0

Assigning watchers

Post by KCT »

Hello.

Can 'watcher' status be granted to a third party by an assigned agent (or a generic agent).

I want a user to be set as a watcher for tickets that enter a certain status automatically, rather than them having to search for, or be notified of them but they can't be assigned to them as owner or responsible.

Thanks
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