"HERE" appears in my footer

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altjx
Znuny newbie
Posts: 56
Joined: 02 Sep 2010, 22:22
Znuny Version: None

"HERE" appears in my footer

Post by altjx »

Image

Any clue how to get rid of this?
OTRS 3.1.6
andystar
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Posts: 2
Joined: 22 Feb 2012, 07:51
Znuny Version: otterhub
Real Name: Lukas Andy

Re: "HERE" appears in my footer

Post by andystar »

this is the same problems in mine.. Please help Us..
jojo
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Re: "HERE" appears in my footer

Post by jojo »

have a look at your Footer.dtl
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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Never change Defaults.pm! :: Blog
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altjx
Znuny newbie
Posts: 56
Joined: 02 Sep 2010, 22:22
Znuny Version: None

Re: "HERE" appears in my footer

Post by altjx »

jojo wrote:have a look at your Footer.dtl
The footer.dtl does not contain "HERE". In fact, I've removed all of the contents from the file, saved it, and it still appears. The only thing that goes away is the "Powered by" text.
OTRS 3.1.6
jojo
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Re: "HERE" appears in my footer

Post by jojo »

so I doubt that it is in the OTRS Code...
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
altjx
Znuny newbie
Posts: 56
Joined: 02 Sep 2010, 22:22
Znuny Version: None

Re: "HERE" appears in my footer

Post by altjx »

Where else would it be? SQL Database?
OTRS 3.1.6
jojo
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Posts: 15020
Joined: 26 Jan 2007, 14:50
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Re: "HERE" appears in my footer

Post by jojo »

Apache Config, Proxy etc...

you can also try to find out:

Code: Select all

cd /opt/otrs
grep -r ' HERE' *
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
altjx
Znuny newbie
Posts: 56
Joined: 02 Sep 2010, 22:22
Znuny Version: None

Re: "HERE" appears in my footer

Post by altjx »

I'm using IIS7, and no proxy anywhere on the system or network, unless there's one that is somehow installed when going through the otrs installation procedures?
OTRS 3.1.6
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: "HERE" appears in my footer

Post by jojo »

well, then check your IIS config..
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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