Freetext in create phone ticket

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gogaman
Znuny newbie
Posts: 22
Joined: 14 Feb 2012, 15:42
Znuny Version: 3.0.11

Freetext in create phone ticket

Post by gogaman »

Hi

How to make FreeText1 field visible on Create new phone ticket form ?

Thanks
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jojo
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Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
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Re: Freetext in create phone ticket

Post by jojo »

Via Sysconfig

Ticket -> Frontent::Agent:.Ticket::View::PhoneNew
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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gogaman
Znuny newbie
Posts: 22
Joined: 14 Feb 2012, 15:42
Znuny Version: 3.0.11

Re: Freetext in create phone ticket

Post by gogaman »

Thanks a lot ! It really works !
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