select a service in a ticket

Pastor · Post by **Pastor** » 31 Oct 2011, 16:47

Good afternoon,

I like that when a user creates a ticket to associate a particular service.
I've created these services but when the user will select in the table, these do not appear.
Where did I can enable?

A greeting.

Post by **crythias** » 31 Oct 2011, 16:51

You must either assign services to a customer or set default services.

Pastor · Post by **Pastor** » 31 Oct 2011, 17:03

My customers come from Active Directory.
Where do services are set by default?

i'm sorry for my english but i'm using the traductor

Pastor · Post by **Pastor** » 02 Nov 2011, 16:20

crythias wrote:You must either assign services to a customer or set default services.

OK! Thank you very much!!

yuri0001 · Post by **yuri0001** » 02 Mar 2012, 13:04

crythias wrote:You must either assign services to a customer or set default services.

But how I can do it - set default Service?
I'll tried to set default Service in Customer <->Service but witout success - they don't assigned to customers.
What I forgot elsewhere?

Znuny Open Source Ticketsystem

select a service in a ticket

select a service in a ticket

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