how can i add / remove the fields from new ticket window?

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otrslanka
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how can i add / remove the fields from new ticket window?

Post by otrslanka »

how can i add / remove the fields from new ticket window?
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otrslanka
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Re: how can i add / remove the fields from new ticket window

Post by otrslanka »

??
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jojo
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Re: how can i add / remove the fields from new ticket window

Post by jojo »

please clarify your question
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otrslanka
Znuny newbie
Posts: 65
Joined: 27 Feb 2012, 12:22
Znuny Version: 128000
Real Name: Hasitha
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Re: how can i add / remove the fields from new ticket window

Post by otrslanka »

Suppose that i want to remove "to" field. And also want to add aditional elements.
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jojo
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Re: how can i add / remove the fields from new ticket window

Post by jojo »

have a look in the sysconfig
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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