Hello ,
I have questions needed to be answer please ,
1. In the Dashboard in my otrs system , under product news, It shws this message :
Can't connect to: http://otrs.org/product.xml (500 Can't connect to otrs.org:80 (Bad hostname 'otrs.org'))
how to get red of it .
2. If I want to sync 2 LDAP Groups to 2 OTRS Groups , is it the proper way to doublicate the code related to LDAP agent authentication , to be able to authenticate againest 2 LDAP group
by using the code related to posix group twice ?? !!
and if not , what is the proper way to achive my need !!
Any Idea .. !!
Questions .. please help !!
Moderator: crythias
Questions .. please help !!
Last edited by std on 11 Mar 2012, 10:09, edited 5 times in total.
-
- Znuny newbie
- Posts: 1
- Joined: 06 Mar 2012, 20:56
- Znuny Version: OTRS31
- Real Name: Mark Thompson
- Company: iLEADnow
Re: Questions .. please help !!
I am trying to evaluate whether to use this software as my help desk - but think it could be overkill for my needs. It seems this community is a bit slow on help requests?
Did you find your answer? ...I'm not sure if I should continue trying to understand what I've gotten into here...
Did you find your answer? ...I'm not sure if I should continue trying to understand what I've gotten into here...
Re: Questions .. please help !!
if you need fast help you should get some professional paid support.
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: Questions .. please help !!
Prof. Paid !!
-
- Znuny newbie
- Posts: 1
- Joined: 14 Mar 2012, 15:23
- Znuny Version: OTRSa
Re: Questions .. please help !!
You can find many OTRS professionals for low rates on ODesk
Web Developer for http://www.merchantaccount.uk.com
-
- Znuny newbie
- Posts: 1
- Joined: 16 Mar 2012, 12:15
- Znuny Version: 15252
- Real Name: siswoko
Re: Questions .. please help !!
yeah it's true but you will not learn if you hire some people.richieb799 wrote:You can find many OTRS professionals for low rates on ODesk
-
- Moderator
- Posts: 10169
- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
- Location: SouthWest Florida, USA
- Contact:
Re: Questions .. please help !!
@std turn off news.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask