Hi all,
Good day. Anyone have any idea or which web i can get information for the following.
Scenario 1:
My redhat network has create a email notification and email me regarding my system update/etc.
Then i can get the email as ticket in OTRS via XML ?
Scenario 2:
My redhat network will send the notification as a ticket in otrs using XML. (without send to email 1st)
Thanks