Auto-populate cmdb in otrs

[bodhisattva123456]

Hello

I want to know if it is possible to integrate OTRS with OSC or with onecmdb. This would be interesting because you will be able to auto-populate your cmdb in OTRS.

I know there is an option for the importation of csv files, but I thing this is not best way to handle the cmdb. Also I found a little difficult the importation until now I can not import anything.

Any help for the auto-population of the cmdb in otrs will be nice. (OTRS - OCS or OTRS - onecmdb)

[Wolfgangf]

I know there is an option for the importation of csv files, but I thing this is not best way to handle the cmdb. Also I found a little difficult the importation until now I can not import anything.

install the import/export module and then it's rather easy (an a common way) to populate your cmdb