DBI Connect error

[otrs4evermore]

Hi guys,

I am looking for a solution for this problem and I followed many hints found also on this forum,
anyway every 30 seconds I get this error :

[Mon Mar 5 12:44:32 2012] -e: DBI connect('otrs','otrs',...) failed: Access denied for user

'otrs'@'localhost' (using password: YES) at /opt/otrs/Kernel/cpan-lib/Apache/DBI.pm line 233
SV = PV(0x2365bce0) at 0x2363c300
REFCNT = 2
FLAGS = ()
PV = 0

Could you help me ?

Many thanks

[Mydnyte]

It looks like the user otrs does not have access to the database.

This may help you out:
http://www.debuntu.org/how-to-create-a- ... -to-a-user

[otrs4evermore]

Hi Mydnyte and thanks.

I am sorry but forgot to subscribe conversation so I did not receive any notification.

Anyway, it seems I already made these changes but with no luck; i will tell you if it works.

Many thanks

[otrs4evermore]

Hi,
no way, error remains.

[Tue Mar 27 17:11:39 2012] -e: DBI connect('otrs','otrs',...) failed: Access denied for user 'otrs'@'localhost' (using password: YES) at /opt/otrs/Kernel/cpan-lib/Apache/DBI.pm line 233
SV = PV(0x23c17000) at 0x23bf7578
REFCNT = 2
FLAGS = ()
PV = 0

Any idea?

Thnx

[otrs4evermore]

Hi people,
how to disable this continous check at least ?

many thanks

Bye!

[jojo]

whats your OTRS version?

[otrs4evermore]

whats your OTRS version?

3.0.11

thanks

[jojo]

edit scripts/apache2-perl-startup.pl and set the correct username and passwort

[otrs4evermore]

great, I will check if it works and let you know.

Cheers