OTRS-CAS integration

English! place to talk about development, programming and coding
Post Reply
jinujoz
Znuny newbie
Posts: 2
Joined: 27 Mar 2012, 15:51
Znuny Version: 3.0.9
Real Name: Jinu
Company: SGSSoft IT Solutions

OTRS-CAS integration

Post by jinujoz »

Hi friends,

I tried to integrate CAS &I have followed the below steps to configure the otrs-cas integration for customer login.I have successfully installed the AuthCas other configurations& after the configuration steps when i am giving customer authentication url as http://172.20.1.40/otrs/customer.pl ,the customer.pl script is downloading&not showing the authentication page.



Desperately i need help..... please help me to resolve the issue



Reference:http://bugs.otrs.org/show_bug.cgi?id=7467

STEP-BY-STEP DESCRIPTION TO test the Contribution
=================================================
1) Install perl library authcas
http://search.cpan.org/~osalaun/AuthCAS ... AuthCAS.pm

2) Add this to Config.pm
$Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::CAS';
$Self->{'Customer::AuthModule::CAS::Gateway'} = 0;
$Self->{'Customer::AuthModule::CAS::ServiceUrl'} =
'http://172.20.1.40/otrs/customer.pl';
$Self->{'Customer::AuthModule::CAS::CASUrl'} = 'https://172.20.1.25:8443/sgssoft';

3) Create CAS.pm in Kernel/System/CustomerAuth
(see attached file)


BEWARE
======

I have tested it a short time and it works except :

- the gateway mode does not work
- I have not included the numbering mechanism on config items, allowing
several backends (easy to correct though)


Thanks in Advance
pcabrantes
Znuny newbie
Posts: 1
Joined: 30 Apr 2013, 19:27
Znuny Version: 3.2.2
Real Name: Paulo Abrantes

Re: OTRS-CAS integration

Post by pcabrantes »

Hello jinujoz, I'm new to perl and I'm having trouble integrating the CAS. Could you show me your CAS.pm file or do you have any tutorial teaching how to do it?

Thank you.
Post Reply