hi,
i have configured OTRS. agent notification is not working properly.
but i can send admin notification also through auto response i can send customer notification.
when i create new ticket i get this window see the attachment error1. also i attached the log for resent activities.
we are using smtls and port 587, if i use this i cant see any notification logs in my system. instead this if i use sendmail or smtp i can get the notification with fail.
please help me to come out from this, i dont have any idea.
agent notification
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brightrif
- Znuny newbie
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- Joined: 03 Nov 2011, 11:41
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- Real Name: Bright
- Company: Computer world
agent notification
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