Hi Community
i'm currently trying to achieve the following.
In the bulk action, i would like to add one of my freetext fields in the list of bulk actions.
I have researched this, and came across this http://lists.otrs.org/pipermail/otrs/20 ... 25037.html which explains how to add a bulk-merge to the bulkaction page.
I am however unable to adapt it to show the freetext1 field, as i am not familiar with perl and syntax.
Any help or suggestions would be greatly appreciated.