Hello,
I try to disable some notifications of OTRS, specially the "Agent::FollowUp" Notification.
In the notification management of the admin menu, i can customize notifications but I can't disable them...
How can I do that?
Thank you.
How to disable a notification
Moderator: crythias
Re: How to disable a notification
this needs to enabed/disabled in the user settings of each user
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com