Hi good morning,
I'm trying to do some testing with web services that are integrated in OTRS 3.1, for this I am following the official documentation, my problem starts when I try to make an application when configured as the otrs server, I am following the example of how to make a customer basics:
http://doc.otrs.org/3.1/en/html/generic ... ctors.html # id462948
when I run this. pl in my terminal the system answers:
Got no OperationType Server!
If anyone can guide me a bit, I have not much experience in web services but use a lot otrs.
regards
Error with WebService
Moderator: crythias
Error with WebService
Production Environment: OTRS 3.1.12, ITSM-OTRS 3.1.2, Debian Squeeze, Postgresql 8.4, Apache 2
Development Environment: OTRS 3.1.12, ITSM-OTRS 3.1.2, Debian Squeeze, Postgresql 8.4, Apache 2
Development Environment: OTRS 3.1.12, ITSM-OTRS 3.1.2, Debian Squeeze, Postgresql 8.4, Apache 2
Re: Error with WebService
Could you fix this problem? Because i got the same error
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- Znuny newbie
- Posts: 3
- Joined: 04 Jun 2012, 14:10
- Znuny Version: 3.1.5
- Real Name: Piotr Małek
Re: Error with WebService
I had same problem. The reason why it happened was wrong definition of $Operation variable.
At first I used just as in example:
my $Operation = 'TicketCreate';
After few tries I figured out that this is not name of operation in connector, but a name I defined, in my case createTicket. So after switching to:
my $Operation = 'createTicket';
everything worked just fine.
At first I used just as in example:
my $Operation = 'TicketCreate';
After few tries I figured out that this is not name of operation in connector, but a name I defined, in my case createTicket. So after switching to:
my $Operation = 'createTicket';
everything worked just fine.