Change customer and agent URL

[intrepidfroot]

Hi,

How do I go about changing/redirecting the URL for customer.pl and index.pl. I've set up two aliases in DNS pointing to the server but I have no idea how to configure apache.

I want http://servicedesk to point to customer.pl and
http://OTRS to point to index.pl

Any assistance would be great

[Wolfgangf]

apaches rewrite module would be your friend
here is an example

Code: Select all

order deny,allow
Allow from all
Options +FollowSymlinks
<IfModule mod_rewrite.c>
        RewriteEngine on
        # Customer Login
        RewriteCond %{REQUEST_URI} ^.*/servicedesk/?$
        RewriteRule ^.*$ http://your.host.name/otrs/customer.pl [R]
        # Agent Login
        RewriteCond %{REQUEST_URI} ^.*/OTRS/?$
        RewriteRule ^.*$ http://your.host.name/otrs/otrs/index.pl [R]
</IfModule>

[fbz]

Where to place this ?