I've been having issues opening up the "reply" section of a ticket. The page takes forever to load and sometimes doesn't load. Problem still persists after rebooting the system complete and restarting the services. I removed the "replies" and re-added them into OTRS, but now they aren't showing up. I restarted them afterwards.
Additional Info: Seems like it tickets only from 1 set of users that have this issue. Other tickets I can work with just fine.
OTRS 3.0.11. reply issues
Moderator: crythias
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Jerec
- Znuny newbie
- Posts: 13
- Joined: 30 Apr 2012, 17:14
- Znuny Version: 3.0.11
- Real Name: Daniel Morgan
Re: OTRS 3.0.11. reply issues
Ok, figured out the first issue with the reply. However, still having difficulties with tickets that come in via email from the other domain.
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Jerec
- Znuny newbie
- Posts: 13
- Joined: 30 Apr 2012, 17:14
- Znuny Version: 3.0.11
- Real Name: Daniel Morgan
Re: OTRS 3.0.11. reply issues
And figured out the other issues \o/