Instalation in windows without the package

[alexandro]

Hello,
I need some help, I have a little big problem and I can't install it.

I've installed:
- apache 2.22.2
- php 5.4.1
- perl ActiveState 5.14.2 x86
- mysql 5.5.23 x86
- hMailServer 5.3.3

And now I'm trying to install OTRS 3.1.4, I don't have perl module in apache but I have it installed on the OS, Win XP Pro.

I have this in my httpd.conf (apache):

Code: Select all

Alias /otrs-web/ "C:/otrs_good/var/httpd/htdocs/"
<Directory "C:/otrs_good/var/httpd/htdocs/">
  Options Indexes FollowSymLinks MultiViews
  AllowOverride All
  Order allow,deny
  Allow from all
</Directory>


ScriptAlias /otrs/ "C:/otrs_good/bin/cgi-bin/"
<Directory "C:/otrs_good/bin/cgi-bin/">
  Options Indexes FollowSymLinks MultiViews
  AllowOverride All
  Order allow,deny
  Allow from all
</Directory>

<files *.pl> 
sethandler cgi-script 
allowoverride none 
options execcgi 
</files>

So now, my problem is, if I open this url:
http://localhost/otrs/
Error shows:

Forbidden 403

You don't have permission to access /otrs/ on this server.

And now if I open this URL http://localhost/otrs-web/ it redirects to http://localhost/otrs/index.pl and I got this error:

Internal Server Error 500

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, postmaster@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

So I don't have any idea what I can do, this is my first time I do something like this in windows so I don't know what thing I need to configure.

Thank you a lot =)