Problem with Attachment uploader

[james_gatt]

Hi there,

My OTRS installation was working fine - however now attachments are not being uploaded whenever an agent or a customer tries to upload a file via the interface. What happens is that the page refreshes and the file is not attached. Any help is appreciated. Thanks

James

[KetelhohnLSI]

Hi

I have a similar Issue.
I am using OTRS 3.0.12.
I can upload text files as attachments for replies but Zips and jpg get corrupted.
My MySQL database is UTF8.
The SupportAssesment does not show any issues.

Sounds like a similar Bug in 3.0.4 but I never had that installed.
This was a fresh 3.0.11 installation which has been upgraded to 3.0.12.

kind regards,
Arne

[KetelhohnLSI]

My issue is solved.

The "content" field in the standard_attachment table was a mediumtext type.
I changed that to blob and everything works again.

kind regards,
Arne