Database connection problem

[gogaman]

Hi all!

I try to connect to OTRS database from another computer using user and password from Config.pm but got error "access denied for user 'otrs'...".
What's the problem and how to fix it ?

Thanks

[CSL]

If you're connecting to your database (which is? eg MySQL, etc?) from another machine, then you will need to enable remote access to that database. For MySQL, this involves changing settings in my.cnf for network access, and creating a new user account with the remote address of the machine. You'll also need to make sure your firewall settings allow the traffic.