How to change CRON ?

[waelkd]

I have otrs set on windows server.

and i wish to minimize the fetch mail from 10 mins to 1 .

any idea how i can do this?

thanks

[Wolfgangf]

change the crontab files and reload

[waelkd]

change the crontab files and reload

where are they located?

otrs/straweberryperl/bin? if so whats exact name of file

[crythias]

otrs/var/cron/* <-- files

otrs/bin/Cron.sh restart otrs

[waelkd]

otrs/var/cron/* <-- files

otrs/bin/Cron.sh restart otrs

cant find where to decrease crown setting in cron.sh file

heres file info: where do i make the modifications?





#!/bin/sh
# --
# Cron.sh - start|stop OTRS Cronjobs
# Copyright (C) 2001-2009 xxx, http://otrs.org/
# --
# $Id: Cron.sh,v 1.19 2009/02/26 11:01:01 tr Exp $
# --
# This program is free software; you can redistribute it and/or modify
# it under the terms of the GNU AFFERO General Public License as published by
# the Free Software Foundation; either version 3 of the License, or
# any later version.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU General Public License for more details.
#
# You should have received a copy of the GNU Affero General Public License
# along with this program; if not, write to the Free Software
# Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
# or see http://www.gnu.org/licenses/agpl.txt.
# --

CURRENTUSER=`whoami`
CRON_USER="$2"

# check if a common user try to use -u
if test -n "$CRON_USER"; then
if test $CURRENTUSER != root; then
echo "Run this script just as OTRS user! Or use 'Cron.sh {start|stop|restart} OTRS_USER' as root!"
exit 5
fi
fi

# check if the cron user is specified
if test -z "$CRON_USER"; then
if test $CURRENTUSER = root; then
echo "Run this script just as OTRS user! Or use 'Cron.sh {start|stop|restart} OTRS_USER' as root!"
exit 5
fi
fi

# find otrs root
cd "`dirname $0`/../"
OTRS_HOME="`pwd`"
cd -

#OTRS_ROOT=/opt/OpenTRS
if test -e $OTRS_HOME/var/cron; then
OTRS_ROOT=$OTRS_HOME
else
echo "No cronjobs in $OTRS_HOME/var/cron found!";
echo " * Check the \$HOME (/etc/passwd) of the OTRS user. It must be the root dir of your OTRS system (e. g. /opt/otrs). ";
exit 5;
fi

CRON_DIR=$OTRS_ROOT/var/cron
CRON_TMP_FILE=$OTRS_ROOT/var/tmp/otrs-cron-tmp.$$

echo "Cron.sh - start/stop OTRS cronjobs - <\$Revision: 1.19 $> "
echo "Copyright (C) 2001-2009 xxx, http://otrs.org/"

#
# main part
#
case "$1" in
# ------------------------------------------------------
# start
# ------------------------------------------------------
start)
# add -u to cron user if exits
if test -n "$CRON_USER"; then
CRON_USER=" -u $CRON_USER"
fi

if mkdir -p $CRON_DIR; cd $CRON_DIR && ls -d * | grep -v '.dist'| grep -v '.rpm'| grep -v CVS | xargs cat > $CRON_TMP_FILE && crontab $CRON_USER $CRON_TMP_FILE; then

rm -rf $CRON_TMP_FILE
echo "(using $OTRS_ROOT) done";
exit 0;
else
echo "failed";
exit 1;
fi
;;
# ------------------------------------------------------
# stop
# ------------------------------------------------------
stop)
# add -u to cron user if exits
if test -n "$CRON_USER"; then
CRON_USER=" -u $CRON_USER"
fi

if crontab $CRON_USER -r ; then
echo "done";
exit 0;
else
echo "failed";
exit 1;
fi
;;
# ------------------------------------------------------
# restart
# ------------------------------------------------------
restart)
$0 stop "$CRON_USER"
$0 start "$CRON_USER"
;;
# ------------------------------------------------------
# Usage
# ------------------------------------------------------
*)
echo "Usage: $0 {start|stop|restart}"
exit 1
esac

[jojo]

Hi waelkd,

please don't ask the same question in more than one thread.

As already written in the other thread, edit the file postmaster_mailbox (or postmaster_mailbox.dist on Windows) an rebuild the cron tab.

You can do this with the Cron4win.pl script or use the scripts for restarting OTRS on windows

[waelkd]

Hi waelkd,

please don't ask the same question in more than one thread.

As already written in the other thread, edit the file postmaster_mailbox (or postmaster_mailbox.dist on Windows) an rebuild the cron tab.

You can do this with the Cron4win.pl script or use the scripts for restarting OTRS on windows

my bad, srry


anyways am in file postmater_mailbox , any idea where should i do the modifications.

what lines, what variable should i change.

thanks

[jojo]

in var/cron/postmaster_mailbox there is just one line which is not commented out


Have also a look on http://unixhelp.ed.ac.uk/CGI/man-cgi?crontab+5

[waelkd]

in var/cron/postmaster_mailbox there is just one line which is not commented out


Have also a look on http://unixhelp.ed.ac.uk/CGI/man-cgi?crontab+5

otrs.post mastermailbox.pl isnt found in cron, its in

c:\program files <x86>\otrs\otrs\bin


anyhow i found the file

but theres no single fetch timer on it.



Edit: you want me to post the file code here?

[jojo]

the file is named var/cron/postmaster_mailbox or var/cron/postmaster_mailbox.dist

[waelkd]

the file is named var/cron/postmaster_mailbox or var/cron/postmaster_mailbox.dist

Found it !!


the proper sytanx is /1? <--- as i wanted to refresh every 1 min

right?


And thanks again