By mistake we have got to OTRS several hundreed mails, which have the same text and are simply useless at all.
Is it possible to remove such mails at all (without any history)? If yes then please say also if I can mark a number of mails and remove them all together in one operation
Marek
Rmoving multiple number of new mails
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crythias
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Re: Rmoving multiple number of new mails
Generic Agent delete.
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AMSORT
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Re: Rmoving multiple number of new mails
I understand that this is available in the new version of OTRS, Isn't it? I have 3.0 and could not find it
regards
Marek
regards
Marek
Re: Rmoving multiple number of new mails
The Generic Agent is available since a log time.
Use the delete option in the generic agent for deleting tickets
Use the delete option in the generic agent for deleting tickets
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Professional Services:: http://www.otrs.com :: enjoy@otrs.com