Do all time stamps appear to users in their local time? I mean, if it is 5:30 PM in India, all OTRS users in India should see it as 5:30 PM.
But if any user in UK is viewing the ticket, they should see it as 12:00 PM.
Time Stamp Undersatnding
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srivatsatatti
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Time Stamp Undersatnding
OTRS 3.2.x, Linux Ubuntu, Mysql 5.1.