need help

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tina
Znuny newbie
Posts: 48
Joined: 10 Apr 2012, 17:59
Znuny Version: 3.2.1
Real Name: boutayna

need help

Post by tina »

hi,
I need some help to develop a new web form in module ITSMChange,
Can you tell me the steps that I should follow?
Thank you,
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
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Re: need help

Post by jojo »

read the developer manual (http://doc.otrs.org)
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
tina
Znuny newbie
Posts: 48
Joined: 10 Apr 2012, 17:59
Znuny Version: 3.2.1
Real Name: boutayna

Re: need help

Post by tina »

I have already read it,and I configured my web form of add service,
but in module ITSMChange I couldn't do the same thing so I though that may be I should know something else that not in develop manual
thanks,
tina
Znuny newbie
Posts: 48
Joined: 10 Apr 2012, 17:59
Znuny Version: 3.2.1
Real Name: boutayna

Re: need help

Post by tina »

when I modify in ITSMChange.pm,I always get this error :

Message: Attempt to reload Kernel/System/ITSMChange.pm aborted.
Compilation failed in require at /opt/otrs//Kernel/Output/HTML/ToolBarMyCAB.pm line 17.


and when I check ToolBarMyCAB.pm I find this "use Kernel::System::ITSMChange;"
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