Change Initiator

[s_loubna]

Hi,
can you tell me what is the signification of "Change Initiator" in ITSMChange?
I searched in admin manuel and I didn't find anything about it,
thank you

[jojo]

thats the customer(s) of the linked ticket(s) to a change. So they are typically the change requestors

[s_loubna]

ok thank you
but how we can define it?because in view it is empty,

[jojo]

linkticket(s) to a change.

The ticket needs to have a valid customer assinged

[s_loubna]

thank you,
can you tell me plz if it is possible to don't show the item 'Schedule' in the Menu Changes?
and how it is possible?because I have to delete it,
Best regards,