The instructions in the "UPGRADE" file in the 3.1.6 dist does not match the instructions found on the web for 3.1 documentation. the instruction numbering is off by one after the third step... I trashed my database because of this. Beware.
-- john
The UPGRADE file in the 3.1.6 Dist is bogus
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jhdarrah
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The UPGRADE file in the 3.1.6 Dist is bogus
Debian / MySQL 5.1 / OTRS 3.1.11
Re: The UPGRADE file in the 3.1.6 Dist is bogus
you shoul always read the UPGRADING and INSTALL from the distribution files
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jhdarrah
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Re: The UPGRADE file in the 3.1.6 Dist is bogus
The web instructions are correct, The "UPGRADING" file in the 3.1.6 distribution is incorrect.
In other words, I did read the file that came with the distribution.
-- john
In other words, I did read the file that came with the distribution.
-- john
Debian / MySQL 5.1 / OTRS 3.1.11
Re: The UPGRADE file in the 3.1.6 Dist is bogus
as there were some changes in earlier versions of the 3.1. the one from the web is the wrong one...
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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jhdarrah
- Znuny newbie
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- Joined: 11 Feb 2012, 05:18
- Znuny Version: 3.1.8
- Real Name: John Darrah
- Company: Absolute / Senior
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Re: The UPGRADE file in the 3.1.6 Dist is bogus
Looking back thru CVS on the UPGRADING file, for a patch level upgrade you always skip the "database changes" update, but in the 3.1.6 UPGRADING file, the following paragraph indicates that you execute item 8 in the list:
Item 8 is "Apply the database changes" and wants you to execute the following:
Note above that it indicates that item 8 is not skipped.Within a single minor version you can skip patch level releases if you want to
upgrade. For instance you can upgrade directly from OTRS 3.1.1 to version
3.1.4. If you need to do such a "patch level upgrade", you should skip steps
9, 11 and 13-19
Item 8 is "Apply the database changes" and wants you to execute the following:
This elicited many error messages.shell> cat scripts/DBUpdate-to-3.1.mysql.sql | mysql -p -f -u root otrs
Debian / MySQL 5.1 / OTRS 3.1.11