I have the user root@localhost as admin and an agent called 'pippo'.
how is it possible that pippo can handle and modify permissions and rights of root@localhost? I want to deny that, so nobody can modify the rights of root. what can I do?
I ask that because, if pippo erases relationship between root@localhost and the group 'stats' then root@localhost can't access to module 'statistics'. and there is no way to recreate that relationship.
Root@localhost is a normal agent?!
Moderator: crythias
Root@localhost is a normal agent?!
OTRS 3.1.6 on ubuntu with MySQL
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Re: Root@localhost is a normal agent?!
*normal* agents can't modify permissions. But if they're added to the admin group...
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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