OTRS 3.1.4 on SBS 2011 Email links

[kevinpeterson]

System information:
OTRS 3.1.4
Windows SBS 2011
Email through Exchange 2010
Apache running on port 81

I'm experiencing the same issue as: viewtopic.php?f=62&t=4823&p=19736&hilit ... nks#p19736

Quick recap. I have Apache on port 81 and clients can use http://www.domain.com:81 to access OTRS. When the system sends out notification emails, the links show as http://www.domain.com/ (without the port).

What I've done: As per the solution in the link above, I've changed the FQDN to domain.com:81 and it was changed successfully.

The problem is that this change broke the ability to send email. Notification mails are not going out and sending an admin email through the system gives an error 'unable to contact localhost'.

Reverting my changes fixes the issue.

Any help on what I'm missing would be vastly appreciated.

What I don't have: Another server without IIS installed or the ability to disable IIS due to other sites in production.

Thanks!

[crythias]

Did you think of inserting the port by hand in the notifications? It's just text...

[kevinpeterson]

Crythias,

Thanks for the response. I'm assuming you mean I need to append the ":81" somewhere in the actual FQDN variables of the scripts that generate the response. If that's it, I can dig for them, but any clarification you can give will help.

Thanks,

Kevin

[crythias]

No, I actually mean to type it in the notifications.