I have OTRS 3.1.7
I just create 5 dynamic fields and active them for customer interface (Ticket -> Frontend::Customer::Ticket::ViewNew):
1. TextDynamicField1
2. TextDynamicField2
3. TextDynamicField3
4. TextDynamicField4
5. DropDownDynamicField1 with Dropdown Field Settings:
Possible values:
Key=1; Value=interface1;
Key=2; Value=interface2;
Key=3; Value=interface3;
Now, I would like to add an event to DropDownDynamicField1.
When customer choose a value=interface1 of the DropDownDynamicField1, below appear TextDynamicField1, TextDynamicField2, TextDynamicField3.
When customer choose a value=interface2 of the DropDownDynamicField1, below appear TextDynamicField3. TextDynamicField4.
When customer choose a value=interface3 of the DropDownDynamicField1, nothing appear below.
May be I can do this with help of editing Config Settings in Ticket -> Core::TicketDynamicFieldDefaultб but I don't know how to do this
???If anybody know show to do this, please give some more detailed examples.
Thanks for advance.