OTRS Internal Server Error

[JMETERX]

Installed OTRS the standard way. Version 3.1.7 running on MySQL. When trying to go to the page to setup the Database I receive the following error:

To add, this has been tested on RHEL5 and RHEL6.2 both provide the same results...

Code: Select all

[Tue Jul 10 12:19:35 2012] -e: Use of uninitialized value in shmctl at /opt/otrs//Kernel/System/Log.pm line 260.
ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Tue Jul 10 12:19:35 2012

 Message: Can't remove shm for log: Identifier removed

 Traceback (32450): 
   Module: Kernel::System::Log::CleanUp (v1.67) Line: 261
   Module: Kernel::System::Log::new (v1.67) Line: 101
   Module: Kernel::System::Web::InterfaceInstaller::new (v1.6) Line: 81
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_installer_2epl::handler (unknown version) Line: 43
   Module: (eval) (v1.34) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.34) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.34) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31

[Tue Jul 10 12:19:35 2012] -e: Use of uninitialized value in shmread at /opt/otrs//Kernel/System/Log.pm line 237.
[Tue Jul 10 12:19:35 2012] [error] [Tue Jul 10 12:19:35 2012] -e: Identifier removed at /opt/otrs//Kernel/System/Log.pm line 236.\n

[crythias]

try disabling selinux or searching how to mitigate this issue.
https://www.google.com/search?q=selinux%20shm
viewtopic.php?f=81&t=15214
https://www.google.com/search?q=site:fo ... ub.org+shm

[JMETERX]

try disabling selinux or searching how to mitigate this issue.
https://www.google.com/search?q=selinux%20shm
viewtopic.php?f=81&t=15214
https://www.google.com/search?q=site:fo ... ub.org+shm

That was it! Thanks so much